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Privacy Policy

At Shortees Print, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services or interact with our website, shortees-print.co.uk.


1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:•Personal Identification Information: Name, email address, postal address, phone number, and other contact details you provide when placing an order, creating an account, or contacting us.•Order Information: Details related to your purchases, including product specifications, order history, payment methods (though we do not store full payment card details), and delivery information.•Communication Data: Records of your correspondence with us, including emails, chat messages, and phone calls.•Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This data is collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details).


2. How We Use Your Information

We use the information we collect for the following purposes:•To Process and Fulfill Orders: To manage your purchases, process payments, and deliver your merchandise.•To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your orders or account.•To Manage Your Account: To create and maintain your user account, allowing you to track orders and manage your preferences.•For Marketing and Promotional Communications: If you have explicitly opted in, we may send you updates, promotions, and information about new products or services. You have the right to opt-out of these communications at any time.•To Improve Our Services: To analyze website usage, identify trends, and enhance the functionality and user experience of our website and services.•For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.


3. Information Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with:•Trusted Production Partners: To facilitate the production and delivery of your orders, we share necessary information (e.g., shipping address, artwork details) with our UK-based printing and fulfillment partners.•Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.•Legal and Regulatory Authorities: When required by law, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data, including:•Right to Access: You can request a copy of the personal data we hold about you.•Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.•Right to Erasure: You can request that we delete your personal data, subject to certain legal obligations.•Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.•Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.To exercise any of these rights, please contact us using the details provided in Section 7.


6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically.


7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Shortees Print

info@shortees-print.co.uk

07751 217 638



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